VOSN Purchases, shipping & returns
VOSN 2017 TERMS & CONDITIONS
VOSN 2017 30% discount valid from 12pm (noon) until 11.59pm AEDT 6/12/17 online, and instore 12-6pm.
Collect Vouchers are not applicable with the VOSN offer.
Not to be used in conjunction with any other offer.
VOSN offer not valid on Gift Voucher sales or existing in store laybys.
VOSN 2017 shipping rates and delivery
Domestic shipping flat rate: $10
International shipping flat rate (with tracking number): $35
Shipping and handling charges are not refundable.
We appreciate your patience within this high volume sales period.
Delivery within Australian metropolitan areas arrive within approx. 10 business days. Regional delivery times may vary. International deliveries arrive within approx. 15 business days, however may vary due to customs and processing systems.
VOSN 2017 returns and exchanges
All items purchased under VOSN 2017 are eligible for exchange or credit note ONLY.
Merchandise must be returned within 14 days of the date you received your item/s.
Exchanges are subject to availability of the item once the item is received.
Earrings cannot be returned or exchanged for hygiene reasons.
Swimwear must have hygiene sticker in place to be eligible for exchange.
Merchandise must be returned in original condition with all tags attached, accompanied by your invoice and returns slip.
Obus is not responsible for items that have been damaged in transit or items that have not been received.
If NORTHCOTE STORE pick up is selected as the shipping method please note that your order will be ready for pick up once you receive your shipping confirmation email.
Obus recommends customers provide a secure delivery address, for example your place of employment. Lost or stolen post is not covered by insurance, and Obus is not responsible for stolen or lost parcels.
International Shipping charges above do not include possible taxes and charges imposed by the country of origin or destination. The responsibility of costs incurred for any customs duties, foreign taxes or other fees which may occur rest solely with the customer.